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HOW TO SET UP AUTOPAY

Setting up Auto Pay with Xpress Bill Pay allows for automatic, timely bill payments, helping you avoid late fees. Follow this step-by-step guide to enroll in Auto Pay :​

Step 1: Create an Xpress Bill Pay Account

  1. Visit Tri-Countys' Xpress Bill Pay Site HERE
  2. Click on the "Sign Up" button
  3. Enter your email address and create a password
  4. Complete the reCAPTCHA verification and click "Next."​
  5. Check your email for a verification message from Xpress Bill Pay.  Typically comes from a No-Reply Email. Click on the "Verify Email" link provided.​
  6. After verification, return to the Xpress Bill Pay website. Provide your contact information as prompted, agree to the terms and conditions, and click "Next" to finalize your account setup.​

Note: Creating an account is free

Step 2: Link Your Billing Account

  1. Log in to your Xpress Bill Pay account.​
  2. Click on the "Add Account" option.
  3. Enter the Tri​county Water
  4. Provide your account number and the last name or business name associated with the billing account.​
  5. Click "Locate Account."​
  6. Once your account is located, verify the information and click "Add Account" to link it to your Xpress Bill Pay profile.​

Note: Ensure that the information entered matches exactly as it appears on your bill to successfully link your account.

Step 3: Set Up Auto Pay

  1. Access Auto Pay Setup:
    • Navigate to the "Auto Pay" section, either by clicking on the "Auto Pay" toggle on the Accounts page or selecting the "Auto Pays" tab.​
  2. Schedule Auto Pay:
    • Choose when the Auto Pay should process:​
      • Based on Due Date: Set the payment to occur a specific number of days (0-5) before the bill's due date.
      • Based on Calendar Date: Select a specific day each month for the payment to process.
  3. Set Payment Amount:
    • Select one of the following options:​
      • Pay Full Bill Amount: Automatically pays the total amount due.
      • Pay Set Amount: Pays a fixed amount each time; specify this amount.
    • Optionally, set a "Safety Limit" to cap the maximum payment amount.​
  4. Choose Payment Method:
    • Select a primary payment method from your Xpress Wallet or add a new one (bank account or credit/debit card).​
    • Optionally, add a backup payment method to ensure payment if the primary method fails.​
  5. Configure Notifications:
    • Set your notification preferences to receive alerts about upcoming Auto Pay transactions and any issues that may arise.​
  6. Review and Confirm:
    • Carefully review all Auto Pay settings.​
    • Confirm and save the Auto Pay setup.​

Additional Tips:

  • Manage Auto Pay Settings: You can update or cancel your Auto Pay settings at any time by accessing the "Auto Pays" section in your account.​
  • Monitor Your Account: Regularly check your email and Xpress Bill Pay account for notifications regarding your Auto Pay transactions.